AISAR vs ChatApp: what each channel really costs
ChatApp is an aggregator that bills per channel by its type: WhatsApp from 6 000 ₸ (capped at 50 conversations) up to 36 000 ₸, Instagram — 11 000 ₸, WABA — 36 000 ₸ per month; deals and pipelines live in a connected amoCRM or Bitrix24. In AISAR, 3 channels, a CRM with pipelines, telephony and 5 users are included in one plan, and WABA connects directly — AISAR is a direct Meta partner, with no BSP middleman. Below is a cost breakdown for the same setup on both sides.
Updated: August 26, 2026. By the AISAR team
Choose AISAR if…
- the same three channels — WhatsApp + WABA + Instagram — cost a flat 20 000 ₸ instead of 53 000 ₸+, with a CRM, telephony and 5 seats already included;
- calls are part of your sales process: SIP and WhatsApp calls in the same window, with recordings;
- full-text search across all of the company's messages matters;
- a multi-person team: 5 seats are already included in the plan.
Choose ChatApp if…
- you need a single WhatsApp with low volume — the starter channel at 6 000 ₸ (up to 50 conversations) is a cheaper entry point;
- you need Avito, VK, Viber, or marketplace channels (WB, Ozon) — AISAR doesn't have them;
- all your work already happens in amoCRM/Bitrix24 and you just need messaging inside it.
The same setup: WhatsApp + WhatsApp Business API + Instagram
The most common channel set for a sales team. ChatApp prices — from the chatapp24.kz KZ calculator, verified 26 Aug 2026.
| Criterion | AISAR Business | ChatApp |
|---|---|---|
| Included (AISAR) | 6 000 ₸ – 36 000 ₸on Starter (6 000 ₸) — capped at 50 conversations; the full "Professional" plan — 24 000 ₸ | |
| WhatsApp Business API (WABA) | Included (AISAR) | 36 000 ₸ |
| Included (AISAR) | 11 000 ₸ | |
| CRM: deals and pipelines | Included (AISAR) | A separate amoCRM / Bitrix24 subscription per seat |
| Telephony (SIP, recordings) | Included (AISAR) | None — a third-party contact center, billed separately |
| Seats | 5 included (AISAR) | — |
| Total per month | a flat 20 000 ₸ (AISAR) | from 53 000 ₸ (WhatsApp capped at 50 conversations) up to 71 000 ₸ (full WhatsApp) + CRM and telephony |
Annual billing: ChatApp −20%, AISAR −15% — the ratio holds. ChatApp's Russian version is priced separately in ₽.
Comparison table
ChatApp data — chatapp.online / chatapp24.kz, verified 26 Aug 2026.
| Criterion | AISAR | ChatApp |
|---|---|---|
| Product type | Platform: inbox + CRM + telephony (AISAR) | Aggregator + CRM integrations (its own Dialogs inbox, pipelines live in the CRM) |
| Pricing model | Flat plan: 3 channels and 5 users included (AISAR) | Per channel, price depends on channel type |
| Cost per channel per month | ≈ 6 667 ₸Business 20 000 ₸ ÷ 3 included channels — already with CRM, telephony and 5 seats (AISAR) | A messenger channel 6 000 ₸ – 36 000 ₸extra channels from 3 300 ₸+, Instagram 11 000 ₸, WABA 36 000 ₸ |
| Unified inbox without a CRM | Yes (AISAR) | Available (Dialogs) |
| Built-in CRM and pipelines | Yes (AISAR) | Deals/pipelines live in amoCRM / Bitrix24 |
| Telephony and calls | SIP + WhatsApp callsbrowser softphone or your own SIP softphone, call recordings (AISAR) | Only integrations with third-party contact centers |
| WhatsApp fluency: 24-hour window tracking, templates, Meta errors explained in plain language | Yes (AISAR) | WABA is present; no data on window/error hints* |
| WABA connection | Direct: AISAR is a direct Meta partner (AISAR) | The WABA provider is not publicly disclosed* |
| Broadcasts | Campaigns + segments + scheduling (AISAR) | Campaigns — yes; recurring and segments — partly |
| Search across all of the company's messages | Yes (AISAR) | No data* |
| Channels | WhatsApp, WABA, Telegram, Telegram Bot, Instagram Business, live chat, SIP telephony (AISAR) | More: WhatsApp, WABA, Telegram (+Bot), MAX, Instagram, Facebook, VK, Avito, Viber Bot, Email, WB, Ozon |
| Interface languages | ru / kk / en (AISAR) | ru / en |
| Mobile app | Not yet (responsive web) (AISAR) | Android; iOS — "in development" |
| Free trial | 7 days of Business, no card required (AISAR) | Available, duration not stated* |
* No public data as of the verification date: neither the WABA page nor the ChatApp help centre names a BSP, while a separate WhatsApp Cloud API setup is documented. Re-checked 05.09.2026.
Frequently asked questions
What people ask when choosing between ChatApp and AISAR.
WhatsApp + WABA + Instagram in ChatApp runs from 53 000 ₸/mo (WhatsApp on Starter, capped at 50 conversations) up to 71 000 ₸/mo with full WhatsApp — and that's still without a CRM or telephony. In AISAR, the same three channels plus a CRM, calls and 5 seats cost a flat 20 000 ₸/mo.
Fewer links in the chain and less money. In ChatApp, the WABA channel costs 36 000 ₸/mo, and the company does not publicly name the provider it connects through*. AISAR is a direct Meta partner: the WABA account, templates and their billing live directly in Meta, with no separate middleman console, and the channel itself is already included in the 20 000 ₸/mo plan.
Yes. If you stay in your own CRM, the AISAR inbox embeds into amoCRM and Bitrix24 — conversations and calls are available right from the deal card.
Nothing gets lost: when you connect WhatsApp, all available chat history and contacts sync automatically from the phone — conversations don't start from zero.
See AISAR on your own conversations
Connecting WhatsApp takes just a few minutes. 7 days free, no card required — compare it in practice, not just on a spreadsheet.
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