AISAR vs Wazzup: a CRM integration or a full platform
Wazzup connects WhatsApp and Instagram to your CRM — the conversation lives inside the deal card, and you pay per channel. AISAR is a platform after which a separate CRM isn't needed: deals, pipelines, calls with recordings, and broadcasts all live right in the inbox. Business includes 3 channels and 5 users for 20 000 ₸/mo — three Wazzup channels on the Starter plan cost almost the same (18 000 ₸), but each capped at 50 conversations — and with no CRM and no telephony. WABA connects directly: AISAR is a direct Meta partner. Below is a comparison across 12 criteria.
Updated: August 26, 2026. By the AISAR team
Choose AISAR if…
- calls are part of your sales process: SIP telephony and WhatsApp calls with recordings in the same inbox — Wazzup has no telephony at all;
- you need the whole platform: deals and pipelines right inside the conversation, with no separate CRM to buy;
- predictable pricing matters: 3 channels and 5 users are already included in Business for 20 000 ₸/mo — less than a single channel on Wazzup Max;
- keeping conversations organized matters: full-text search across all of the company's messages and 24-hour WhatsApp window tracking — Wazzup has no search across the whole conversation history.
Choose Wazzup if…
- all your work already happens in amoCRM or Bitrix24 and you just need messaging inside the deal card;
- you need HubSpot / Salesforce integrations or a mobile app;
- you don't need telephony at all;
- you're fine paying more: every channel and any richer plan is billed separately.
Comparison table
Wazzup data — from its official pricing page and documentation, verified 04 Aug 2026.
| Criterion | AISAR | Wazzup |
|---|---|---|
| Product type | Platform: inbox + CRM + telephony (AISAR) | Messenger integration into a third-party CRM |
| Pricing model | Flat plan: Business includes 3 channels and 5 users (AISAR) | Per channel, billed separately |
| Cost per channel per month | ≈ 6 667 ₸Business 20 000 ₸ ÷ 3 included channels — already with CRM, telephony and 5 users; extra channel — 10 000 ₸ (AISAR) | ≈ 6 000 ₸ – 36 000 ₸per channel across the Start…Max plans; Start is capped at 50 conversations |
| Telephony and calls | SIP + WhatsApp callsbrowser softphone or your own SIP softphone, call recordings (AISAR) | None |
| WABA connection | Direct: AISAR is a direct Meta partner (AISAR) | Via the BSP middleman Gupshup* |
| Unified inbox without a CRM | Yes (AISAR) | No — only inside a CRM |
| Built-in CRM and pipelines | Yes (AISAR) | Requires amoCRM / Bitrix24 |
| Search across all of the company's messages | Yes (AISAR) | None |
| WhatsApp fluency: 24-hour window tracking, templates, Meta errors explained in plain language | Yes (AISAR) | Partly: templates — yes, no data on the rest* |
| Broadcasts | Campaigns + segments + scheduling (AISAR) | Partly |
| Channels | WhatsApp, WABA, Telegram, Telegram Bot, Instagram Business, live chat, SIP telephony (AISAR) | WhatsApp, WABA, Instagram, Telegram |
| Mobile app | Not yet (responsive web) (AISAR) | Available |
* Some data is not publicly disclosed as of the verification date. The WABA provider is Gupshup and ODCEM Technologies — named in Wazzup's own help centre ("these are our partners"), re-checked 05.09.2026.
Three differences you'll notice on day one
Not "features from a price sheet" — real sales-team workflows.
Telephony is built in
A missed call is a lost lead. In AISAR, calls live in the same dialog list: a browser softphone, SIP and WhatsApp calls, recordings inside the call card. Use the built-in browser softphone or bring your own third-party SIP softphone. Wazzup and most aggregators have no telephony — it's a separate product and a separate budget.
The whole company's conversation history is at hand
Full-text search across every message the company has sent: a manager can find any agreement with a client — regardless of who handled it, which channel, or how old it is. Wazzup has no search across the full history.
Channels are included in the plan
Business for 20 000 ₸/mo means 3 channels and 5 users at once. Under per-channel pricing, the same setup costs a multiple of that with competitors — count the price per unit, not the number on the landing page.
Frequently asked questions
What people ask when switching from Wazzup and similar services.
Nothing gets lost: when you connect WhatsApp, all available chat history and contacts sync automatically from the phone — conversations don't start from zero. Individual contacts can also be added manually or via the open API.
Yes. If you stay in your own CRM, the AISAR inbox embeds into amoCRM and Bitrix24 — conversations and calls are available right from the deal card.
Wazzup bills per channel; AISAR's Business plan already includes 3 channels and 5 users for 20 000 ₸/mo. A fair comparison is the cost per channel for your actual setup: work out how many channels and seats your team needs, and compare the final totals.
Yes, 7 days free on the Business plan — with all channels and features, no credit card required. If you decide to leave, the subscription cancels in a couple of clicks in settings, no need to contact support.
See AISAR on your own conversations
Connecting WhatsApp takes just a few minutes. 7 days free, no card required — compare it in practice, not just on a spreadsheet.
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