AISAR vs Pact.im: a per-channel inbox or a full platform
Pact.im is a standalone inbox with CRM integrations, billed per channel: from 9 015 ₸ to 36 060 ₸ a month depending on channel type. There are no deals, pipelines or telephony inside it — those stay in the CRM and third-party services. In AISAR, a CRM with pipelines, calls and 3 channels are included in one plan, and WABA connects directly — AISAR is a direct Meta partner. Below is a comparison across 14 criteria.
Updated: August 26, 2026. By the AISAR team
Choose AISAR if…
- three channels for one payment: a flat 20 000 ₸/mo versus 27 045 ₸ – 108 180 ₸ across three separate payments at Pact.im, with a CRM and telephony already included;
- deals and pipelines need to live in the inbox itself, not in a separately billed CRM;
- calls are part of your sales process: SIP telephony with call recordings in the same window;
- full-text search across all of the company's messages matters.
Choose Pact.im if…
- you need Avito, VK, OK, or Viber channels — AISAR doesn't have them;
- your main need is broadcasting across many channels from one window;
- you already run deals in amoCRM/Bitrix24, and an inbox without a CRM is enough.
Comparison table
Pact.im data — the official pact.im website, verified 04 Aug 2026.
| Criterion | AISAR | Pact.im |
|---|---|---|
| Product type | Platform: inbox + CRM + telephony (AISAR) | Inbox + CRM integrations (no CRM of its own) |
| Pricing model | Flat plan: 3 channels and 5 users included (AISAR) | Per channel; price depends on channel type |
| Cost per channel per month | ≈ 6 667 ₸Business 20 000 ₸ ÷ 3 included channels — already with CRM, telephony and 5 seats (AISAR) | 9 015 ₸ – 36 060 ₸price depends on the channel type, "everything included" within that channel |
| Unified inbox | Yes (AISAR) | Available |
| Built-in CRM and pipelines | Deals and stages inside the conversation (AISAR) | Deals/pipelines live in amoCRM / Bitrix24 |
| Telephony | SIP telephonybrowser softphone or your own SIP softphone, call recordings (AISAR) | None* |
| WhatsApp calls | Yes (AISAR) | Available* |
| WABA connection | Direct: AISAR is a direct Meta partner (AISAR) | Via the BSP middleman 360dialog* |
| WhatsApp fluency: 24-hour window tracking, templates, Meta errors explained in plain language | Yes (AISAR) | No data* |
| Broadcasts | Campaigns + segments + scheduling (AISAR) | Campaigns + schedulingsegments — partly* |
| Search across all of the company's messages | Yes (AISAR) | No data* |
| Channels | WhatsApp, WABA, Telegram, Telegram Bot, Instagram Business, live chat, SIP telephony (AISAR) | More: WhatsApp, WABA, Telegram, Instagram, Facebook, VK, OK, Viber, Avito, live chat |
| Mobile app | Not yet (responsive web) (AISAR) | None* |
| Free trial | 7 days of Business, no card required (AISAR) | None* |
* Some data is not publicly disclosed as of the verification date. The WABA provider is 360dialog — per Pact's own knowledge base (the partner switch happens inside the 360dialog console), re-checked 05.09.2026.
Frequently asked questions
What people ask when choosing between Pact.im and AISAR.
Pact.im's inbox is there, and it's a good one. The difference is what surrounds it: in AISAR, the deal, pipeline and calls with recordings live right inside the conversation, while in Pact.im deals stay in a separately billed CRM and telephony sits in a third-party service. Plus the pricing model: three channels under one flat plan versus three separate payments.
Nothing gets lost: when you connect WhatsApp, all available chat history and contacts sync automatically from the phone — conversations don't start from zero.
As of 04 Aug 2026 — no. AISAR offers 7 days on the Business plan, no credit card required, cancel in a couple of clicks.
See AISAR on your own conversations
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